Michelle Zeidler
Graphic Design Artist

Who I am

mlmartens@yahoo.com

I am a collaborative team player who enjoys learning from others and exploring new ideas, techniques, and creative approaches. I am proficient in Adobe Creative Suite, including Photoshop, Illustrator, InDesign, and Premiere Pro, as well as Microsoft Office applications such as Word, PowerPoint, Excel, and OneNote. I also have experience with web design and development using Visual Studio Code.

In addition to my digital design skills, I have hands-on experience with sewing machines, embroidery machines and software, and painting 3D models using acrylic paints, including the Army Painter product line. My diverse technical and creative background allows me to adapt quickly and contribute effectively to a variety of projects.

Core Skills

Microsoft Office Suite

Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro)

Web Development

HTML & CSS

Logo Design & Brand Identity

Poster & Marketing Material Design

Magazine & Editorial Layout Design

Stationery Design

Design Principles (Typography, Color Theory, Composition, and Layout)

Experience

March 2022 until Present

Freelance Graphic Designer & Video Editor

Designed a variety of visual concepts and creative assets for clients across digital and print media.
Edited and enhanced images using Adobe Photoshop to produce high-quality visuals.
Created original logos, illustrations, branding elements, and other graphic design materials.
Reviewed and refined designs to ensure accuracy, quality, and readiness for print or digital publication.
Designed engaging YouTube thumbnails to improve audience engagement and click-through rates.
Edited and produced YouTube videos, including post-production, visual enhancements, and final publishing.

March 2024 until Present

Walt Disney Company

Disney Central – Ticketing Help Desk

Processed ticket orders using multiple forms of payment, including multiple Disney Gift Cards (DGCs).
Generated and verified email confirmations for ticket orders placed online and through Disney Central.
Processed ticket order modifications, exchanges, and rebookings for travel agents and guests.
Researched and resolved issues related to existing ticket orders and account discrepancies.
Assisted guests in locating and recovering lost tickets.
Provided support for unused ticket orders, including available options and applicable policies.
Educated guests on ticket policies, eligibility requirements, and redemption procedures.
Resolved concerns involving Interaction Tracking Numbers (ITNs) and related ticket inquiries.
Presented appropriate solutions to resolve complex ticketing issues while ensuring a positive guest experience.
Verified and explained acceptable documentation for Florida Resident and U.S. military ticket offers.
Handled escalated standalone ticket concerns transferred from Internet Help Desk and Sales teams.
Troubleshot and resolved ticketing issues related to the ATS-to-SnAPP system migration.

May 2019 until March 2024

Walt Disney Company

Vacation Planner – Relief Coordinator & Core Facilitator

Foster a positive, collaborative, and high-performing work environment by supporting team members and promoting operational excellence.
Deliver exceptional Guest service by identifying individual needs and recommending customized ticket and vacation options that enhance the overall Disney experience.
Create magical Guest interactions by bringing the Disney story to life through engaging conversations, personalized recommendations, and memorable experiences.
Thrive in a fast-paced environment by effectively managing multiple priorities, resolving Guest concerns with professionalism, and maintaining a high level of service under pressure.
Maintain accountability for balancing a $390 cash fund, consistently adhering to cash-handling policies and over/short guidelines with accuracy and integrity.
Serve as a knowledgeable resource and subject matter expert by providing guidance on company products, policies, and procedures while supporting team success.
Assist with coordinating daily operations as a Relief Coordinator, ensuring seamless workflow, effective communication, and consistent service standards.
Mentor and support fellow Cast Members as a Core Facilitator by sharing best practices, reinforcing operational procedures, and contributing to ongoing training and development.

June 2017 until May 2019

Walt Disney Company

Security Hostess – Coordinator Team

Identified, de-escalated, and resolved Guest and Cast Member conflicts by exercising sound judgment, building trust, and recommending effective courses of action to leadership.
Demonstrated strong situational awareness by identifying and reporting suspicious packages and potential security concerns, supporting a safe environment while following established security protocols.
Communicated organizational goals, operational priorities, and strategic initiatives clearly to team members, ensuring consistent execution within assigned areas of responsibility.
Mentored and coached Cast Members by providing constructive feedback, recognizing development opportunities, and fostering continuous improvement and team engagement.
Prepared, documented, and maintained accurate incident reports and operational records with attention to detail and confidentiality.
Collaborated with the EPCOT Core Team to coordinate operations during high-profile events, including the 2017 Christmas season, New Year's Eve, and New Year's Day, ensuring efficient crowd management, safety, and exceptional Guest experiences.

Education

Bellevue University | Bachelor of Art in Graphic Design

Briarcliffe College | Bachelor of Science in Criminal Justice

Suffolk County Community College| Associate of Science in Elementary Childhood Education

Thumbnails

Showcasing the characters I painted personally to a thumbnail for Youtube creating. Using Photoshop techniques to showcase each individual character based on the model and game their orientated

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mochizuki thumbnail
using the character part of the thumbnail
kitsune thumbnail
simple showcasing thumbnail for character
jorogumo thumbnail
using what the character does part of the thumbnail
uzumaki thumbnail
part of the "clan" using logo with thumbnail showcasing this
oni
one of my favorite to show how big this character is that it fits bigger than the thumbnail
werewolf thumbnail
thumbnail show casing the character being painted with appropriate background
Nagari thumbnail
thumbnail showcasing character with appropriate game location and model
eve thumbnail
thumbnail of a character based in game with game background
Gog thumbnail
thumbnail showing the character in a game
captain thumbnail
part of the same game as eve and gog but with different background showcasing the character model
shaw thumbnail
a villain of marvel
sunspot thumbnail
using border techniques to get how the character is in the comics
havok thumbnail
using photoshop techniques to illustrate what the character does in the comics
colosses thumbnail
using technique to make it look like the character came through the wall of the thumbnail
wolverine thumbnail
using technique to have the background have three parts (back, middle, fore ground) to showcase character
mojo thumbnail
using photoshop technique to make look like the logo is coming from the TV behind the character

Printed design

design for print

Designs for print such as info posters, stationary, magazine articles

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Camp competition posters
Day camp competition posters designed and showcased to show what it will look like if it was printed.
Mrs Eaves font poster
Info poster about a font that not many know about. Using a creative border to capture what the font is about.
Marvel magaizine
Project design showcasing Marvel; two articles and a cover for a magaizine.
Englewood Home logo
Project for a home; they needed for to make clean look and use for merchandise such as a book cover.
Englewood Home logo example on notebook
Using Englewood Home logo for a book cover. This showcases what the logo can look like on an item.
Helsa company stationary
company logo stationary design using half of the logo design with a lower opacity and bigger size.
2nd version of Heilsa
Heilsa stationary example 2 using the full logo in the title of the paper and envelop
3rd example of heilsa stationary
Heilsa stationary example 3 having the colors of the logo as a bar on the sides with a low opacity instead of the circles from the previous
4th example of Heilsa stationary
Heilsa stationary example 4. Using part of the logo with a lower opacity
Introvert/Extrovert article
article for magazine part 1. This design would be a good example if it was in Times Magazine.
Introvert/extrovert article
magazine article part 2.This design would be a good example if it was in Times Magazine.
Alternate Introvert/ Extrovert article
This design for article based on a child magazine design. It would be something you would see in a child magazine
Alternate Introvert/Extrovert article
This design for article based on a child magazine design. It would be something you would see in a child magazine.

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Michelle's Logo
For the final project we had to make a logo for our selves. This is my representation of my logo.
Mint Fat Cat
Food truck logo and truck design using a cute ice cream cat. Inspired with mint chocolate chip ice cream.
Vamp
For project had to make a logo design and merchandise for Jazz company Vamp. Instead of using Blue I chose a purple.
United Workers
United Workers is a company that rents out their building for offices. I chose bee hive design for that in mind. Made logo and ID design.

Logo Creations

Logo and merchandise

Logos for companies and merch branding for said companies

Carousel Design Characters

Carousel creatures that are indivual and unique in their own ways. Using Photoshop to create all the designs and techniques to create.

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dog like character
using photoshop to edit the image to make it more cartoon and adding the splash of color
dolphin carousel
wanted to make it look like you can ride this if at a aquarium
leopard carousel
to change the idea of horse to cat instead.
plant creature carousel
Wanted to test with the idea of using gradients to change the piece
zebra carousel
this can be a creature you can find at a zoo and wanted to showcase it more
fish carousel
it is so funny that I had to make it
fire horse carousel
we all love the horses but what about a fire one
loc ness creature carousel
One of my top favorite and how this all started with this creature making it a carousel

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161 pokemon
create character based on pokemon
A whole new life
Character is starting a new life and symbolism of a butterfly
Vacation Planner costume design
concept design on new vest and outfit for vacation planners
cute cartoon heads
cute cartoon character heads for youtube creator videos
cartoon characters with masks
for same youtube creator needed same character but wearing mask due to time of year 2020
concept of air and water
character designs for air and water, this was testing new equipment software
youtube creater character
youtube creator asked for a main character for channel
star wars character model
based on star wars characters, made my own for star wars role playing game
Full line up of outfits based on eevee evolution
All eevee evolutions outfit designs with respected evolution
eevee outfit design
based on a simple brown dress to achieve the eevee color and style
jolteon outfit design
based on jolteon design with a color sceme to match
vaporeon outfit design
based on the color scheme and the idea of the character is a water type to make it look more stream line
flareon
to make the characters more inclusive and diverse, having a plus size model to portray flareon fire type.
umbreon outfit design
for a night out at the town or club this dress is perfect for that dark type character
espeon outfit design
the character is a psychic type and having the idea of a psychic medium outfit but not too extreme was a nice medium
glasieon and leafeon outfit design
based on young girls or teenagers can have similar outfits based on the characters. these designs are more adventures
sylveon outfit design
the character is portrayed as a female but I wanted to switch roles and make a male outfit that can have both the pink and blue.
Time
fun concept art of Alice going though the rabbit hole

Character Design

Personal character designs

Website Development

Websites using Visual Code Studio program. HTML, CSS and Javascript

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Bellevue University Graphic Design
Created site from visual art studio. Using code to design the website that can be used on any computer
Bellevue College
Biodiversity site
Made children's friendly site about biodiversity of Florida wetlands using VisualArt Pro code.
Biodiversity

Michelle ZeidlerGraphic Design Artist

Who I am

Core Skills

Experience

Education

Thumbnails

Printed design

design for print

Logo Creations

Logo and merchandise

Carousel Design Characters

Character Design

Personal character designs

Website Development

Michelle Zeidler
Graphic Design Artist