Michelle Zeidler
Graphic Design Artist 

Who I am

703-946-972

mlmartens@yahoo.com

www.michellezeidler.com

I am a team player who love hearing and learning new ideas and techniques from my team. Knowledgeable in Adobe Creative Suite such as Photoshop, Illustrator, InDesign, and Premier. Microsoft Office such as Word, Powerpoint, Excel, and Note. Web design and development using Visual Code Studio. An understanding of sewing machines, embroidery software and machines, knowledge of acrylic paints such as Army Painter Paints for 3D models.

Experience

March 2022 until Present

Freelance Design

Graphic Designer/Video Editor

  • Design multiple visual concepts 
  • Using Adobe Photoshop to edit images
  • Create visual elements such as logos, original images, and illustrations 
  • Review designs for errors before printing or publishing
  • Create Thumbnails for Youtube creators
  • Creating and editing videos for Youtube then publish creations

March 2024 until Present

Walt Disney Company

Disney Central - Ticketing Help Desk

  • Book ticket orders with multiple forms of payment or multiple DGCs
  • Generate email confirmations for ticket orders placed online or via Disney Central
  • Process order modifications and rebooks for Travel Agents
  • Research concerns with existing ticket orders
  • Reunite guests with lost tickets
  • Assist with unused ticket orders
  • Explain ticket policies
  • Assist with concerns regarding Interaction Tracking Numbers
  • Provide options for resolving ticket concerns
  • Describe valid proof of Florida Residency or military status
  • Take over calls from Internet Help Desk and sales agents when guests escalate concerns about standalone tickets
  • Address ATS-to-Snapp migration issues

May 2019 until March 2024

Walt Disney Company

Vacation Planner - Relief Coordinator and Core Facilitator 

  • Promoting positive, collaborative, and productive workplace with a successful team.
  • Providing exceptional Guest Services while customizing a ticket option that is right for that Guest based on their individual needs.
  • Performing duties efficiently while keeping the Disney show alive through stories and experiences.
  • Be able to work under pressure and handling multiple work projects while overcoming Guest concerns.  
  • Responsible for balancing a $390 fund and held accountable to over/short guidelines.
  • Providing expert experience in the field, knowledge of the company

June 2017 until  May 2019

Walt Disney Company

Security Hostess – Coordinator Team 

  • Identified, engaged in, & resolved conflicts, fostered trust and courses of action for leadership decisions.
  • Demonstrated sound judgment by identified suspicious package to security in deployed locations while keeping safety in mind.
  • Clearly communicated the mission, vision, and strategies with a team and executed plans within an area of responsibility.
  • Provided mentoring and coaching with opportunities and/or feedback.
  • Written, documented and inputted reports.
    Partnered in the Epcot Core Team 2017 – Christmas, New Years’ Eve and New Years’ Day
     

Education

Bellevue University | Bachelor of Art in Graphic Design 

Briarcliffe College | Bachelor of Science in Criminal Justice 

Suffolk County Community College| Associate of Science in Elementary Childhood Education 

Core Skills

Microsoft Office • Adobe Creative Suite • Web Development • HTML and CSS • Logo Creation and design• Poster creation and design • Magazine article layout • Stationary design • Understand the principles of design



Projects

Thumbnails

Showcasing the characters I painted personally to a thumbnail for Youtube creating. Using Photoshop techniques to showcase each individual character based on the model and game their orientated 

Carousel Design Characters

Carousel creatures that are indivual and unique in their own ways. Using Photoshop to create all the designs and techniques to create.

Logo Creations

Logo  and merchandise

Logos for companies and merch branding for said companies

Printed design

design for print

Designs for print such as info posters, stationary, magazine articles

Character Design

Personal character designs

Website Development

Websites using Visual Code Studio program. HTML, CSS and Javascript

Logo

Michelle Zeidler

Graphic Design Artist 

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